Privacy Policy

Privacy Policy for Grounded Growth

At Grounded Growth, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information such as your name, email address, phone number, and any other details you provide when booking services, filling out forms, or communicating with us.

• Usage Data: Information about how you interact with our website, such as IP addresses, device types, browser types, pages viewed, and other analytics data.

• Cookies: Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and optimize our website’s functionality. You can choose to disable cookies in your browser settings, but this may impact some features of the website.

2. How We Use Your Information

The information we collect is used for:

• Providing and managing services, including booking and scheduling sessions.

• Communicating with you regarding your sessions, updates, and other services.

• Improving the website and our services based on user feedback and analytics.

• Sending marketing materials, including newsletters, offers, and promotions, unless you opt out of these communications.

3. Data Security

We implement reasonable security measures to protect your personal data. However, please be aware that no method of data transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers (such as booking platforms or payment processors) who assist in delivering our services. These providers are required to comply with privacy regulations and use your data solely for the purposes for which it was provided.

5. Your Rights

Under Australian privacy law, you have the right to:

• Access and request a copy of your personal information held by us.

• Correct any inaccuracies in your personal information.

• Request the deletion of your personal data (subject to legal obligations).

• Opt out of marketing communications at any time.

To exercise these rights, please contact us via the contact options provided on our website.

6. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published. We recommend that you review this page periodically for any updates.

7. Complaints and Concerns

If you have any concerns about how your personal information is being handled, you can contact us for assistance. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe that we have not complied with Australian privacy laws.